Why CSPs buy CORTEX

CORTEX is purpose-built for CSPs.

We spend all of our time thinking about your challenges, and building solutions for them. 

If you are thinking about CORTEX, but you are looking beyond the product features and functions, or how we solve for the specifics of your use case and business case, or you are just interested why you should pick us as a vendor to your business; we have included the top four reasons our customers tell us they picked CORTEX.

We help our customers in four main ways.

CORTEX will enable you to improve productivity, but safely. Operational safety should not be at risk owed to the pressure of needing to digitally transform the operation. 

We help our customers achieve return on investment more quickly. ROI needs to come as close to instantaneously as possible, and that's a good thing for CORTEX. It comes very quickly. 

We bring harmony and cohesion to both the legacy and new technology, because that's the reality of operating today. Love it or hate it you will have legacy stack and new innovations within your business, but are they in harmony, and can you bring that cohesion? With CORTEX you can.

Introducing innovation and transformation involves change. Successful change doesn't feel burdensome and doesn't create resistance. Effecting change needs to elegant, not disruptive. Incremental change methods are part of the CORTEX success. Big, transformative change, with little disruption.

CORTEX safely improves productivity

CORTEX is proven to unleash your productivity, enterprise wide, but see it for yourself. Providing you with a structured, accessible tool, with true, enterprise-ready governance, you can unlock the potential innovation of the entire organisation, whilst doing so more safely. Users can build on existing automations, and build fresh automation capabilities, as well as better hone processes, with better observability and transaprency, all of which can help maintain operational safety.

The net result of empowering your organisation safely, will be talented people freed from time-consuming, error-prone tasks and processes.

CORTEX will help them adopt and adapt existing investments in automation (typically RPA, Scripts and other automation software), and will enable them to enrich and increase overall productivity, whilst also harmonising across your business process, thanks to process fragmentation methodologies*.

By using CORTEX a strategic framework, our clients more quickly achieve ‘Automation Factories’ and a ‘Centre of Excellence’. This gives them the ability to apply their automation and orchestration talent to complex business problems, and build an effective CI/CD capability, all of which leads to super-charged productivity.

A return on investment, quickly

We know how tough it is to raise and retain funding for innovations. We know that business cases will fail at the first hurdle, especially when they appear to take time to deliver, or the ROI may appear in a future financial period. CORTEX is different.

CORTEX is designed to enable the quickest Time To Value (TTV) through innovative features, an intuitive User Experience and intelligent capabilities such as smart de-bugging. ROI can be achieved in days, but is typically achieved in a few weeks or just a few months, depending on your maturity and the complexity of the problem it is to solve.

Importantly, value comes quickly with CORTEX. From our Use cases and Customer stories, and our case study customers like Vodafone, or our Partner led Case Studies with Orange,, you can get a sense of the speed at which you can automate and orchestrate to achieve the success you desire.

From the minimum viable product (MVP) stage to the mature, self-healing solution, CORTEX is with you every step of the journey.

The future and the past, together

The modern telco is excited about the future network operator opportunity. Perhaps the ambition is going from Telco to Techno, but where the strategic vision meets the road of reality is in the legacy, which, like it or not, remains business-critical today.

CORTEX is both a future-facing tool, having been built from the ground up for tomorrow’s hyperscaling, cloud-first world, but is also grounded in what matters today. Stable, established, trusted technology that gives you the confidence you can meet tomorrow’s challenge whilst being on top of yesterday’s technology.

CORTEX can help you automate the coexistence of your legacy and your future technology choices. From your evolving AI, to your yet-to-emerge demands, from enriching CX, to creating super-secure defences against cyber risks, CORTEX has you covered.

Disrupting, without being disruptive

CORTEX is not a technology investment that will cause significant waves of change or technology disruption to your business. It is harmonious and designed to enable you to automate at scale. At We Are CORTEX, we encourage our customers to have best-in-class solutions in place already, from AI and automation to vendor-specific capabilities already deployed and working well.

Building CORTEX into and around your current technologies, processes and ways of operating, CORTEX helps you do the things the deployed technologies either cannot do, or do less well than you appreciate. CORTEX is the wrapper, the padding and the connections between islands of technology. CORTEX brings the strategic processes to the business, in a way they can really be operated, or adjusted by the business, and the business back to the architects of process in a collaborative and transparent way. CORTEX is a tool that bridges your entire organisation.

CORTEX will bring you the visibility of the operation, be that OSS or BSS. It will create opportunity for improvements and incremental changes. By adopting some of the CORTEX methodologies, you can be assured that change can be accommodated and adopted by the business, with limited or zero disruption, but with all the value you are seeking being served more quickly than you have achieved before.

Other ways we help

Our technology is designed ground up to be affordable and scalable. We know that the cost of operating today is more pressured than ever before.

Check to our pricing pages to see just how affordable CORTEX is.

We help our Customer solve their customer problems. Your customer, be that internal or external. demands more from you more quickly. They also demand it at lower cost, and of a higher quality. We can lean in to our 25 years experience, to quickly and more efficiently help you build automation-answers to problems.

See our automation map for some ideas where we could help you. 

Technology cycles are speeding up, and new technologies can be very disruptive, but cannot be ignored. As a software and technology partner to you, we know how to help you embrace, ingest and leverage.

With the sophistication of new techniques, tools and technologies, we are helping our clients to automate and orchestrate their cyber defences. New regulation, the cost of compliance and the complexity associated with said compliance, continues to increase.

We love to talk!

Have a read about other CSPs we have helped, and the kind of success they have enjoyed.